Terms and Conditions

Box Capacity

Each standard Go Paperless document box can accommodate up to 3,000 pages. Boxes that exceed this limit may be charged as an additional box to ensure proper handling, processing, and storage of your documents.

Standard Box Dimensions

The standard Go Paperless document box measures 18" x 13" x 13". These dimensions are used when calculating box capacity and service requirements.

Complimentary Box Number Indexing

To help improve document traceability and retrieval, the box number is automatically included as one of the document index fields at no additional cost.

Index Field Character Limits

Each indexing field includes up to 35 characters. If an index field exceeds the standard character limit, it will be counted as multiple fields based on the following structure:

  • 1-35 characters = 1 field
  • 36-70 characters = 2 fields
  • 71-105 characters = 3 fields

This ensures accurate indexing and processing of longer document descriptions.

Document Preparation Requirements

To ensure optimal scan quality and efficient processing, documents submitted for scanning must meeting the following conditions:

  • Free from adhesives, tapes, sticky notes, glue, or other sticky substances
  • Documents should not be excessively brittle or damaged
  • Onion skin paper and other highly delicate paper types are not accepted
  • Documents should be in a condition suitable for standard scanning equipment.

Additional preparation services may be required for documents that do not meet these requirements.

Pre-Sorted Documents Only

Clients are responsible for organizing and sorting documents prior to delivery. All documents included in the submitted boxes will be process and scanned. Please ensure only the intended documents are included before shipment.

Delivery Scheduling & Service Level Agreement (SLA)

To ensure proper scheduling and resource allocation, clients must provide at least three (3) working days' notice prior to document delivery.

Our standard processing turnaround time is three (3) working days per box, subject to document condition, volume, and project requirements.

Payment Terms

All payments for services rendered shall be made to Paperless Trail Inc. using the approved payment methods.

Pricing Currency

All prices quoted are in Philippine Peso (PHP).

VAT

All prices are exclusive of Value-Added Tax (VAT) in accordance with Philippine tax regulations.

 

Got more questions or clarifications?

If you have questions regarding document preparation, box requirements, pricing, or project timelines, our team will be happy to assist you before your documents are submitted for processing.

Contact us via:

Email: sales@paperlesstrail.net

Phone: +632.8893.5951 or +632.8893.5983

For more information about Archive One (Document Management System), you may visit this website: https://www.archive-one.net/